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Refund & Shipping Policy
CUSTOMS/DUTY
All the customs/duty charges are the responsibility of our store EASYJACKETS.
SHIPPING COST
We charge the shipping cost according to the country’s tax system.
We provide free shipment for bulk orders, the origin of the order may be anywhere in the World.
REFUND POLICY
EASYJACKETS has a strict refund policy if you want to change a product you must follow the instructions.
LIMITED TIME
We have a 10 days refund/return policy.
REFUND/EXCHANGE IN 10 DAYS
The cost of shipping of the returning item will be borne by the customer.
If the clients think the product is defective or we made errors in the designs, the company will re-examine the product once it is returned and notify you with further instructions via email within a reasonable time.
If the customer thinks, either the product is defective or does not match the designed jacket on the website. The returned product will be inspected by the company and the customer will be informed about the findings via email within the stipulated time.
We have a 10 days return/refund policy.
REFUND/RETURN CONDITIONS
All plain/stock jackets require a prior authorization number, will be a subject to 15%-25% deduction and must be returned within 10 days of delivery.
If the decorated jackets have any issues. Our customer support team must be notified within 10 days of delivery.
AS THE POLICY STATES
You must have an authentic reason for the refund/exchange purpose.
The product must have the original packing with it.
Worn or altered garments are not subject to refund/exchange.
If you get a duplicate product at the original price.
10 days for refund and exchange of the products.
If the product is not damaged by you.
Products that are bought by easyjackets will be returned and or exchanged by the manufacturer.
Shipping costs for the return of the item for product will be paid by the customer.
You can exchange the product from us for a different color/size. Provided the total amount of the product is the same.
If the price of the product to be replaced exceeds the amount already paid. The client is to pay the extra charges.
ORDER CANCELLATION:
If a customer decides not to accept the product upon delivery or provides us with an inadequate delivery address and or instructions, the company might cancel the order and retain the product.
In such events, the company will deduct 15%-25% from the bill.
You are subject to inform the company via email if you have placed a wrong order or wish to change/cancel an order within 24 hours of the product purchase.
Cancelations/changes made after 24 hours will not be acceptable.
You must inform us in writing and submit your request for an authorization number through our contact us page.
You must return the product to us within 10 days.
If you qualify for a return or exchange, please write to us for a return authorization. Write to: help@easyjackets.com.
The jacket returned will be credited to the original payment method and the new jacket(s) will be charged to the same payment method. Shipping charges for the returned item are not refundable.
There are NO REFUND POLICIES after 10 days. According to the instructions Custom made garments designed using our DESIGN LAB are non-returnable / non-exchangeable. Personalized items are specially made for you and cannot be returned/exchanged/canceled. There is NO REFUNDS for custom-made garments.
We give you a few conditions that you must consider before making a purchase from us.